1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information:
• Name, email address, phone number, mailing address, and other contact details.
• Payment and billing information for orders and transactions.
1.2 Shipment Information:
• Details about shipments, such as recipient name, delivery address, and package contents (if required).
1.3 Website Usage Information:
• Your IP address, browser type, operating system, and access times.
• Cookies and similar technologies to enhance your browsing experience.
1.4 Voluntary Information:
• Any information you provide through forms, surveys, or customer support inquiries.
2. How We Use Your Information
We use the information collected to:
2.1 Process and fulfill your shipment orders.
2.2 Provide customer support and respond to inquiries.
2.3 Improve the functionality and performance of our website and services.
2.4 Send important updates, including shipment tracking information.
2.5 Comply with legal requirements and resolve disputes.
We will only use your personal information for the purposes for which it was collected unless required by law.
3. How We Share Your Information
We may share your information in the following situations:
3.1 Service Providers:
With third-party logistics providers, carriers, and payment processors to complete your shipment or transaction.
3.2 Legal Obligations:
When required by law, court orders, or regulatory authorities to disclose your information.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Cookies and Tracking Technologies
4.1 We use cookies to:
• Personalize your experience on our website.
• Track website traffic and usage patterns for analytics purposes.
4.2 You can control cookie settings through your browser. Disabling cookies may affect certain website functionalities.
5. How We Protect Your Information
We take the security of your information seriously and use industry-standard measures, such as:
• Encryption for sensitive data.
• Secure servers and firewalls.
• Regular monitoring of systems for potential vulnerabilities.
However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
6.1 Access: Request access to the information we hold about you.
6.2 Correction: Request corrections to any inaccurate or incomplete information.
6.3 Deletion: Request the deletion of your personal information, subject to legal and operational obligations.
6.4 Opt-Out: Opt-out of receiving promotional communications.
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after updates indicates your acceptance of the revised policy.